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Bioluminescent Plankton Kayak Tour + Stargazing - Reviews

Rating of the activity

8.10 / 10

8.1111111111111 18 reviews | 547 travellers

Traveler-submitted photos

Customer scoring

Type of traveler

Traveling alone (2)

Couple (8)

Group of friends (5)

With small children (1)

With older children (1)

Reviews from real clients who booked our products.

See only reviews with text

Jul / 08 / 2026

Jose Alberto

Veracruz, Mexico

I travelled with friends

Aquí tienes una versión de menos de 500 caracteres: > El tour fue bueno, pero el final arruinó la experiencia. Un amigo sufrió un accidente al subir al kayak y el guía Gustavo reaccionó de forma poco profesional, amenazando con cobrarle su equipo mientras lo insultaba. Después le cobró $400 por una lámpara y un láser que no protegió en sus propias bolsas impermeables. Un guía debe prevenir y manejar estos incidentes con profesionalismo. Nos fuimos con un mal sabor de boca.

Here's a version under 500 characters: > The tour was good, but the ending ruined the experience. A friend had an accident getting into the kayak, and the guide, Gustavo, reacted unprofessionally, threatening to charge him for his equipment while insulting him. Then he charged him $400 for a flashlight and laser pointer that he hadn't even put in his own waterproof bags. A guide should prevent and handle these incidents professionally. We left with a bad taste in our mouths.

I travelled with friends

Los guías se esfuerzan por dar el mejor servicio posible, y en ningún caso exceden su comportamiento con los participantes. Sentimos si el trato no ha sido como esperabas, y lo tendremos en cuenta para que no se vuelva a repetir. Translate this opinion into English.

The guides strive to provide the best possible service and never engage in inappropriate behavior with participants. We apologize if the experience wasn't what you expected, and we will take this into account to ensure it doesn't happen again. Opinion translated. Show original.

May / 03 / 2026

Anonymous

Mty, Mexico

I travelled with my partner

Nos dejaron plantados y no recibimos el servicio.

They stood us up and we didn't receive the service.

I travelled with my partner

Sentimos las molestias ocasionadas, y que el tour no se haya llevado a cabo. Hemos tomado las medidas oportunas para que esto no se repita, y hemos hecho el reembolso de la reserva. Translate this opinion into English.

We apologize for any inconvenience caused and for the tour not taking place. We have taken the necessary steps to ensure this does not happen again and have issued a full refund. Opinion translated. Show original.

Jun / 27 / 2025

Vanessa Picorel

Montevideo, Uruguay

I travelled with small children

Nos gustó mucho, no tiene que ver con las fotos que ustedes publican en la actividad, no se ve así, pero igual es muy lindo. Los guías súper bien, nos cuidaron a mi hijo y a mi que no sabíamos andar en kayak. No hubo observación de estrellas porque el cielo estaba cubierto. Translate this opinion into English.

We really liked it. It's not like the photos you post about the activity, it doesn't look like that, but it's still very beautiful. The guides were super good, taking care of my son and me, who didn't know how to kayak. We didn't go stargazing because the sky was overcast. Opinion translated. Show original.

I travelled with small children

Mar / 12 / 2024

Maria Magdalena

Spain

Teníamos contratado para hacer la excursión el martes pero no se pusieron en contacto con nosotras para informar la hora de inicio ni nosotras pudimos contactar con nadie.El miercoles se pusieron en contacto diciendo que habían tenido un problema con internet y no les había salido que teníamos excursión contratada. Nos ofrecieron hacerla el mismo miercoles. La actividad estuvo bien, el guía bien, vimos la bioluminescencia pero teníamos mayores expectativas para la concentración que había.

We were booked to do the excursion on Tuesday but they did not contact us to inform us of the start time nor were we able to contact anyone. On Wednesday they got in touch saying that they had had a problem with the internet and they had not figured out what we had contracted excursion. They offered us to do it the same Wednesday. The activity was good, the guide was good, we saw the bioluminescence but we had higher expectations for the concentration there was.

Pedimos disculpas por lo ocurrido inicialmente con tu reserva. Se ha tratado de un error puntual y evitaremos que vuelva a suceder. Nos alegra saber que se ha podido solucionar y reprogramar la excursión para el día siguiente. Translate this opinion into English.

We apologize for what initially happened with your reservation. This was a specific error and we will prevent it from happening again. We are happy to know that it has been possible to solve it and reschedule the excursion for the next day. Opinion translated. Show original.

Aug / 03 / 2023

Ana María

Spain

I travelled with friends

La experiencia es inigualable. Adentrarte en el mar de noche bajo las estrellas y tener la sensación de estar bañándote en ellas !!! Amabilidad y experiencia por parte de los guías de la actividad ¡Gracias a Omar por el ratito y la atención! Como propuesta de mejora: la coordinación previa al comienzo de la actividad. No supimos la horade recogida en el hotel hasta media hora antes. Translate this opinion into English.

The experience is unmatched. Delve into the sea at night under the stars and have the feeling of bathing in them !!! Kindness and experience on the part of the activity guides. Thanks to Omar for the little time and attention! As a proposal for improvement: coordination prior to the start of the activity. We did not find out the hotel pick-up time until half an hour before. Opinion translated. Show original.

I travelled with friends

Sep / 06 / 2026

Célia Roux

France

I travelled with my partner

Excursion très chouette à réaliser ! Merci à Ivan pour ces explications sur les l’astrologie et sur la bioluminescence. Nous n’oublierons pas de si tôt ce moment. Translate this opinion into English.

A really great excursion! Thanks to Ivan for his explanations about astrology and bioluminescence. We won't forget this experience anytime soon. Opinion translated. Show original.

I travelled with my partner

Aug / 19 / 2025

Nayeli

Cancun, Mexico

I travelled with my partner

May / 28 / 2025

Anonymous

Los Mochis, Sin. Mexico, Afghanistan

I travelled by myself

Exelente el recorrido muy ameno. Translate this opinion into English.

Excellent tour, very pleasant. Opinion translated. Show original.

I travelled by myself

May / 01 / 2025

Anonymous

Dec / 24 / 2024

Anonymous

Guadalajara, Mexico

I travelled with my partner

Fue buena experiencia, nos recogieron y llevaron al hotel, nos explicaron como se llevaría a cabo y además nos apoyaron cua do no pudimos terminar la actividad. El Sr. Gustado muy amable y empatico Translate this opinion into English.

It was a good experience, they picked us up and took us to the hotel, they explained to us how it would be carried out and they also supported us when we couldn't finish the activity. Mr. Gustado was very kind and empathetic. Opinion translated. Show original.

I travelled with my partner

Aug / 29 / 2024

Julia

Spain

I travelled with friends

Increïble experiència! Muy buen trato por parte de los guías. Repetiría sin duda! Translate this opinion into English.

Incredible experience! Very good treatment by the guides. I would definitely repeat! Opinion translated. Show original.

I travelled with friends

Jul / 22 / 2024

Jose Luis

Spain

I travelled with my partner

Espectacular, el guía, Gustavo, nos enseñó a todo muy bien ,fue muy amable de lo mejor para hacer en Holbox, con layaking holbox Translate this opinion into English.

Spectacular, the guide, Gustavo, taught us everything very well, he was very friendly, one of the best things to do in Holbox, with layaking Holbox Opinion translated. Show original.

I travelled with my partner

Mar / 31 / 2024

Anonyme

Cruseilles, France

I travelled with my partner

Nous avons prit l'activité en français et elle était soit en anglais soit en espagnol donc compliqué de comprendre pour nous... De plus nous nous attendions à voir pleins de phénomènes de bioluminescence alors que pas vraiment nous avons tous été déçu de ne rien voir...

We took the activity in French and it was either in English or Spanish, so it was complicated to understand for us... Moreover, we expected to see lots of bioluminescent phenomena, but not really, we were all disappointed to see nothing...

I travelled with my partner

Nous sommes désolés que l'expérience n'ait pas répondu à vos attentes. Chez Civitatis, nous souhaitons que nos clients vivent la meilleure expérience possible. C'est pourquoi nous prenons note de tous les commentaires dans le but de nous améliorer. Nous vous remercions pour votre commentaire.

Jan / 11 / 2024

Kate

Glasgow, United Kingdom

I travelled with my partner

We had such a fun time kayaking. Our guide knew pretty much everything about the stars and it was a wonderful way to spend an evening.

I travelled with my partner

Sep / 20 / 2023

Roberto

Palma, Spain

I travelled with friends

Sep / 02 / 2023

Fernando

Lleida, Spain

I travelled with teenagers

Muy bonito Translate this opinion into English.

Beautiful Opinion translated. Show original.

I travelled with teenagers

May / 21 / 2023

Anonymous

Bocadelrio, Mexico

I travelled with my partner

May / 19 / 2023

Maritza Rodriguez

Tampico, Mexico

I travelled with friends

Excelente servicio. Diego y Gustavo son unos excelentes guías. Translate this opinion into English.

Excellent service. Diego and Gustavo are excellent guides. Opinion translated. Show original.

I travelled with friends

May / 06 / 2023

Carolina Tolosa

Buenos Aires, Argentina

I travelled by myself

maravilloso experiencia!! con unos guias magníficos me sentí acompañada a pesar q era mi primera vez en kayak… experiencia súper recomendable Translate this opinion into English.

wonderful experience!! With some magnificent guides, I felt accompanied despite the fact that it was my first time kayaking… a highly recommended experience Opinion translated. Show original.

I travelled by myself

55.98

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Free cancellation up to 24 hours before the service starts

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Bioluminescent Plankton Kayak Tour + Stargazing - Reviews

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